Last Updated: August 15, 2025
At Cauldron & Compass, we want you to be delighted with your purchase. If for any reason you are not completely satisfied, you may return your item for a full refund, provided it meets the following conditions:
Eligibility for Refund
- The item must be in new, unused, and original condition.
- All original packaging, components, and accessories must be included.
- Proof of purchase (receipt, order confirmation, or packing slip) is required.
Timeframe
- Refund requests must be made within 30 days of the original purchase date.
How to Request a Refund
- Contact us via this form with your order details and reason for return.
- We will provide instructions for returning your item.
- Once we receive and inspect the returned item, we will process your refund to the original payment method.
Additional Notes
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
- We cannot accept returns for items that show signs of use, damage, or alteration after delivery.